Terms & Conditions

All orders are payable through our PayPal portal.
Please visit PayPal for information about their services.

Local Taxes and fees
Any local taxes or fees enforced by the local authorities  will be covered by the customer.  Please check with your local Customs and Trade authorities regarding additional charges prior to placing an order.

If you wish to cancel your order BEFORE shipping please notify us in writing immediately. Your payment will be refunded in full.

Cancellations will not be accepted once the order has been shipped.


Your new pair of shoes must be tried on a carpeted surface until you are certain the size and fit are correct for you. 
If you wish to exchange a product please notify us in writing.
You will be required to return the original product before we can authorize an exchange. 
Exchange/refund will include EUNOIA delivery costs and exclude the delivery costs of returned items.
Please see "Returns Policy" for further information.

Faulty Items

All items pass quality control before they are dispatched to customers.
Should you receive an item that is not in perfect condition or you are dissatisfied with the product you receive please notify us immediately upon receipt of the product.

Products are classified as faulty if they are received damaged or where a manufacturing fault occurs within six months of purchase.

Please note that items which are damaged as a result of wear and tear are not considered to be faulty.

Where possible, we will offer to repair faulty items. 

Additional Policies and FAQs Colors
We have made every effort to display as accurately as possible items featured on our website. However, as computer monitors vary, we cannot guarantee that the display of any color will be completely accurate.

Seller Information 
Eunoia Design
By Yael Zehavi 

Yehoshua bin noon 68 apt 12
Tel Aviv


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